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Shipping policy

 Free Worldwide Shipping

We are proud to offer FREE SHIPPING on all orders across the globe, with no minimum purchase required.

Shipping Areas

We ship domestically within India and to customers worldwide.
For any additional clarifications regarding international delivery, please contact us.

Processing Time

Orders are processed within 1–3 business days (excluding weekends & holidays).
Processing time may be slightly extended during high-volume sale periods or festive seasons.

Shipping Methods & Delivery Time

  • Standard Shipping: 3–7 business days (approx.)

  • Express Shipping: 1–3 business days (where available)

Delivery timelines may vary based on recipient location and courier service availability.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.
You can use the provided link to track your shipment anytime.

Customs, Duties & Taxes (International Orders)

For international shipments, customers are responsible for any customs duties, import taxes, or handling fees imposed by their country.
For details, please contact your local customs office.

Shipping Issues & Lost Packages

If your order is delayed, lost or damaged during transit, please contact us at
📧 support@mercestore.com | 📞  +91 8699966057 (10:30 am - 4:30 pm IST)
We will work with the shipping carrier to resolve the issue.
We are not responsible for delays caused by courier partners, customs processes, or incorrect shipping address provided by the customer.

Returns to Sender

If a package is returned due to an incorrect address or refused delivery, the customer will be responsible for any return and re-shipping charges.

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