Introduction
Merce (“we”, “our”, “us”) operates mercestore.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Contact Information
If you have questions about this policy, contact us:
Phone: +91 8699966057 (10:30 am - 4:30 pm IST)
Website : mercestore.com
1. Information We Collect
We collect information you provide directly and information automatically collected when you use our site.
A. Personal information you provide: name, email address, shipping and billing address, phone number, payment information (handled by our payment processors), account credentials, and any other information you submit when placing an order or contacting customer support.
B. Automatically collected information: IP address, device and browser details, pages visited, referring/exit pages, and analytics data.
C. Cookies & tracking: We use cookies, web beacons and similar technologies to collect information and help provide and improve our services. You can control cookies in your browser, but disabling cookies may limit functionality.
2. How We Use Your Information
We use information to:
Process and fulfill orders;
Communicate about orders, shipping, returns, and customer service;
Provide marketing (with your consent) and promotional messages;
Personalize your experience;
Detect fraud and improve security;
Comply with legal obligations.
3. Data Sharing & Disclosure
We share information as necessary to:
Payment processors and shipping carriers to complete transactions;
Service providers who help run our business (e.g., hosting, email, analytics);
When required by law or to protect our rights;
In connection with a merger, sale or reorganization of the company.
4. Data Retention
We retain personal data as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Security
We implement reasonable administrative, technical, and physical measures to protect data. No online transmission is fully secure; if you suspect unauthorized access, contact us immediately.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data; object to processing; or request portability. Contact us to exercise these rights.
7. Children
Our services are not intended for children under 16 (or local minimum age). We do not knowingly collect data from children under that age.
8. International Transfers
By using our services, you acknowledge data may be transferred to, stored, and processed in countries other than your own.
9. Changes to This Policy
We may update this policy; changes are effective when posted. We’ll update the “Last updated” date.
Premium craftsmanship and unbeatable comfort, engineered for everyday performance. Built with superior materials and advanced cushioning technology, every pair is engineered for durability and all-day support.
